FAQs

1. What products does Radiante offer?
Radiante focuses on personal care essentials, including sweat control solutions, hygiene products, and skin care tools designed to keep you fresh, comfortable, and confident every day.

2. How long does shipping take?
Orders are processed within 1–3 business days, and delivery typically takes 7–14 business days depending on your location.

3. How can I track my order?
Once your order is shipped, you will receive a tracking number via email so you can monitor your package at any time.

4. Are your products safe for all skin types?
Yes, our products are designed to be gentle and suitable for most skin types. However, we recommend checking product details and doing a small patch test if you have sensitive skin.

5. Can I use the products daily?
Absolutely. Our products are made for everyday use and are designed to fit easily into your daily routine.

6. Do you offer returns or refunds?
Yes, we offer a return policy. If you are not satisfied with your purchase, you can contact us within 14 days of receiving your order.

7. How can I contact customer support?
You can reach us anytime at noelb.pavelc@gmail.com. Our team will respond within 24–48 hours.

8. Do you ship internationally?
Yes, we ship to multiple locations. Shipping availability and delivery times may vary depending on your country.

9. Can I change or cancel my order?
If your order has not yet been processed, we may be able to update or cancel it. Please contact us as soon as possible for assistance.

10. What makes Radiante different?
Radiante is built around simplicity, comfort, and confidence. We carefully select products that are practical, effective, and designed for real everyday use.